People who master the art of negotiation find they can save valuable resources like time and money. Good negotiators develop a higher degree of satisfaction with outcomes that are rewarding and often profitable. Great negotiators create win-win solutions.
Negotiating is a fundamental fact of life at all levels. Whether you are the lead on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications as well as strategies for turning face-to-face confrontation into side-by-side problem solving.
How You Will Benefit
- Understand how often we all negotiate and the benefits of good negotiating skills
- Recognize the importance of preparing for the negotiation process, regardless of the circumstances
- Identify the various negotiation styles as well as their advantages and disadvantages
- Develop strategies for dealing with adversarial person using tough or unfair tactics
- Gain the skill in developing alternatives and recognizing options
- Have the opportunity to practice the "how to" of these skills in a supportive environment
- Understand the basic negotiation principles, including BATNA, WATNA, and the ZOPA
What You Will Cover
- What is Negotiation?
- The Success Negotiation
- Preparing for Negotiation
- The Nuts and Bolts
- Making the Right Impression
- Getting to a Good Start
- Exchanging Information
- The Bargaining Stage
- Inventing Options for Mutual Gain
- Getting Past No and Getting to Yes
- Dealing with Negative Emotions
- Moving from Bargaining to Closing
- The Closing Stage
What's Included
- Instruction by an expert facilitator
- 24/7 access online course
- Small interactive live Q&A
- Specialized manual and course materials
- Personalized certificate of completion
Your Instructor
Andrea Callahan is a brand manager for Industry Influencers. She teaches passion & purpose-driven entrepreneurs how to maximize their strengths to craft and implement an image that represents their WHY; and to use that why to position themselves as an Industry Influencer. Callahan is a speaker, seminar leader and the author of, "It's Your Brand ~ Make Your Identity Clear" available on Amazon.com Visit Callahan's Industry Influencers blog.
Connect on Twitter! | Join on Facebook. | Activate on Instagram | +1 on Google | Find on Amazon | Link on LinkedIn
Course Curriculum
-
StartIntroduction and Course Overview
-
PreviewWhat is Negotiation?
-
PreviewThe Successful Negotiator
-
PreviewPreparing for Negotiation
-
PreviewThe Nuts and Bolts
-
PreviewMaking the Right Impression
-
PreviewGetting off to a Good Start
-
PreviewExchanging Information
-
PreviewThe Bargaining Stage
-
PreviewInventing Options for Mutual Gain
-
PreviewGetting Past No and Getting to Yes
-
PreviewDealing with Negative Emotions
-
PreviewMoving from Bargaining to Closing
-
PreviewThe Closing Stage
-
PreviewWorkshop Wrap-Up